TO BETTER PRESERVE YOUR JEWELRY
- Avoid contact with water, beauty products (perfumes, creams, fixatives, etc.), detergents and chlorine.
- Clean your jewelry with a soft cloth. We suggest you to take a jewelry cloth created for this purpose.
- Keep your jewelry in the pouch provided upon purchase.
CARE & REPAIRS
All jewelry with a manufacturing and/or production defect will be repaired at no cost. Jewelry not covered by the warranty will be subject to a base fee of $10 plus all applicable charges, depending on each case. Some adjustment are possible, such as shorten or lengthen chains depending on the model.
We treat our customers with respect by listening, communicating clearly and responding in a timely way. We will do our very best to satisfy your need.
Our customer service for more information by contacting: firstname.lastname@example.org